Updated: June 1, 2020

Tailored Book Recommendations (“TBR”) is a Subscription Service of Riot New Media Group, Inc. (“Riot New Media Group, Inc.,” “we,” “us,” or “our”) that is available only through creation of a subscription account and payment of a fee. By subscribing to TBR, you agree to the Riot New Media Group, Inc. Terms of Use, Content Policy, and these TBR Subscription Service Terms (which include automatic renewals of the TBR Subscription Service).

1. TBR Subscription Service

As a TBR subscriber, you will receive 3 personalized book recommendations every quarter from a TBR Bibliologist. When you create your TBR subscription account, you will complete a survey about your reading preferences. A TBR Bibliologist will review your reading preferences and the feedback you have provided on your prior recommendations to make three personalized books recommendations for you. You may link your Goodreads account to the TBR Subscription Service in order to provide your Bibliologist with more insight into your reading preferences and the books that you have already read. The more information you provide us (via surveys, feedback and Goodreads profiles) the better and more interesting your personalized book recommends will be. If you don’t leave feedback on your recommendations, we will make your recommendations based on the information that you have previously provided to us.

The cost of a TBR subscription is found here https://mytbr.co/start/plan. The quarterly fee will depend upon whether you sign up for quarterly or yearly (in advance) payments. The TBR Subscription Service is available worldwide.

2. TBR + Books Subscription Service

If you subscribe to our TBR + Books subscription, you will receive 3 personalized book recommendations every quarter from a TBR Bibliologist (as described above), plus hardcover or paperback copies of each recommendation delivered to your door.

The cost of a TBR +Books subscription is found here https://mytbr.co/start/plan. The quarterly fee will depend upon whether you sign up for quarterly or yearly (in advance) payments. The TBR + Books Subscription Service is only available for shipping to United States and APO/FPO addresses.

3. Term/Cancellation

Through such Subscription Services accounts, you will have access to the Subscription Services for the fixed term that you select, which will renew automatically at the end of each term. If you sign up for a quarterly subscription, your subscription will automatically renew for an additional quarter unless you cancel through your account or contact us at support@mytbr.co before your next billing date (which will be 3 months from your prior billing date). If you sign up for an annual subscription, your subscription will automatically renew for an additional year unless you cancel through your account or contact us at support@mytbr.co before your next billing date (which will be 1 year from your prior billing date).

We do not refund or prorate Subscription Services, or any other purchases made through the Subscription Services, for any reason. You may cancel your subscription at any time prior to your next billing date.

4. Fees

You agree to pay all subscription fees and other charges to your Subscription Services accounts, including any applicable taxes. We reserve the right to change the amount of, or the basis for determining, any subscription fees or other charges for the Subscription Services and to institute new subscription fees or other charges effective upon prior notice to you.

5. Automatic Renewals; Billing

Your subscription will be billed on a quarterly or yearly basis, depending upon the subscription you sign up for. We accept major credit/debit cards and Paypal. The payment information that you provide will be used for future payments, so please make sure it is current. If we are not able to process a charge with your payment provider, we will attempt to charge other payment information you have on file. We are not responsible for fees or charges that your payment provider may apply to your account. If we are not able to process your payment, we will either suspend your account or issue you a bill, in our sole discretion.

Payments will appear on your statement as “Riot New Media Group.”

6. Sales Tax

We will collect sales tax on your subscription where required, including Illinois, New York, North Carolina, Pennsylvania, and Virginia.

7. Age and Billing Authorization

By subscribing to a Subscription Service, you confirm that you are at least 18 years of age, that all information you submit is true and correct (including all credit card information), and that you are the authorized holder of the credit card.

8. Delivery

If you have subscribed to TBR, you will receive your first set of personalized book recommendations in approximately 2 weeks. We will notify you at the email address you provided at registration that your recommendations are ready by logging into your account at mytbr.co.

If you have subscribed to the TBR + Books subscription, you will receive your recommendations and copies of the books your Bibliologist recommended in approximately 4 weeks. Shipments to FPO/APO addresses may require additional time in transit to you. Please make sure your shipping information in your account at mytbr.co is up to date, otherwise there may be shipping delays for your TBR + Books subscription.

9. Shipping

When your TBR + Books subscription is on its way, we will send you an email with tracking information (if available). You may also find your order details by logging into your account at mytbr.co.

10. Return/Refund

Please contact us at support@mytbr.co in the event a shipment has been damaged or a book you have received is defective. We will send you a replacement copy of that book if you notify us within 2 weeks of your receipt of the shipment and proof of damage/defect. We do not offer refunds or returns for any other reason. If you have an issue with your recommendation or shipment, please contact us at support@mytbr.co. We want to hear your feedback on the service.

11. Emails/Promotions

We will use the email address you provide in connection with your account to send you information about your account, newsletters, and promotional information for books you may be interested in. You may opt-out of promotional emails by updating your account information at mytbr.co or by clicking “unsubscribe” on the bottom of any promotional email. If you unsubscribe from promotional emails, you will still receive transactional emails from us (e.g., shipment information, renewal information). In addition, we will share your information with other websites operated by our affiliates. As part of your TBR + Books membership, we may include additional items with your shipment, including promotional materials.

12. Suspension and Termination

We may suspend or terminate your access to Subscription Services at any time without notice to you. If we do so, you will not be responsible for fees associated with the Subscription Services after the termination becomes effective, but you will not have any other remedies against us, and we will not issue any refunds. If you have breached or violated any obligation under the Riot New Media Group, Inc. Terms of Use, Content Policy, or these TBR Subscription Service Terms, you will not be entitled to any remedy.